Mac Computer Support

Help with macOS issues, apps, settings and slow performance on your Mac.

About this service

Help with macOS issues, apps, settings and slow performance on your Mac. Our technician works with you remotely, explains each step and confirms the result with you before the session ends.

This service is delivered by phone and an optional consent-based remote session. You can end the session at any time.

What's included

  • macOS troubleshooting
  • Mac performance issues
  • Software installation
  • macOS update assistance
  • Application troubleshooting

Supported operating systems

macOS Sequoia macOS Sonoma macOS Ventura

Service limitations

Hardware repairs, physical damage, data recovery from failed drives, and issues with unlicensed software are not included. Some problems may require more than one session.

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Guidance preparing for and completing macOS updates.

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Identify and remove unwanted software, pop-ups and suspicious programs.

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