Software Installation & Troubleshooting

Install, update and fix the applications you rely on.

About this service

Install, update and fix the applications you rely on. Our technician works with you remotely, explains each step and confirms the result with you before the session ends.

This service is delivered by phone and an optional consent-based remote session. You can end the session at any time.

What's included

  • Application installation
  • Email configuration
  • Software error troubleshooting
  • General software support

Supported operating systems

Windows macOS

Service limitations

Hardware repairs, physical damage, data recovery from failed drives, and issues with unlicensed software are not included. Some problems may require more than one session.

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Help with macOS issues, apps, settings and slow performance on your Mac.

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