Virus & Malware Assistance
Identify and remove unwanted software, pop-ups and suspicious programs.
Remove unwanted extensions, reset hijacked browsers and review privacy settings.
Remove unwanted extensions, reset hijacked browsers and review privacy settings. Our technician works with you remotely, explains each step and confirms the result with you before the session ends.
This service is delivered by phone and an optional consent-based remote session. You can end the session at any time.
Hardware repairs, physical damage, data recovery from failed drives, and issues with unlicensed software are not included. Some problems may require more than one session.
Identify and remove unwanted software, pop-ups and suspicious programs.
Troubleshooting for Windows 10 & 11 errors, crashes, updates and settings.
Help with macOS issues, apps, settings and slow performance on your Mac.